Area managers, district managers, directors of operations
Multi-unit leadership
You lead managers you cannot see every day. The work happens on the visit, on the call, and in the gap between them.
These pages give you the questions, checklists and worksheets for that work. Print one before the visit. Use it again next week.
Kits
Single guides
- Area Manager Questions, First Conversations With Each Manager You Now Lead$14
- District Manager Struggling Restaurant Diagnosis, Decision Aid$14
- Director of Operations Visit Frequency Guide, How Often to Visit and Call Each Unit$14
- District Manager Unit Visit Checklist, Plan Your Restaurant Visit$14
- Area Manager One on One Template, Weekly Meeting With a Restaurant Manager$14
- District Manager Coaching Questions, When a Manager's Habit Holds the Unit Back$14
- Area Manager Weekly Call Agenda, Run the Regular Call With Your Managers$10
- District Manager Area Meeting Guide, Meetings Where Managers Bring Their Own Problems$10
- Area Manager Pilot Worksheet, Test a Change Before It Goes to Every Unit$12
- District Manager Peer Teaching Worksheet, Let Each Manager Lead One Topic for the Group$12
- Director of Operations Manager Development Worksheet, What Each Manager Needs to Learn Next$12
- Director of Operations Manager Placement Guide, Who Goes to Which Restaurant$10
- Director of Operations Hiring Decision Aid, Appoint a Unit Manager$10
- Director of Operations Succession Worksheet, Back Up Plan if a Manager Leaves$12
- Director of Operations Retention Questions, Ask Your Managers and Crew Why They Stay$9
- New District Manager Worksheet, What You Inherit, What You Learn, What You Let Go$10
- New Area Manager Questions for Your Boss, Take Over a Territory$10
- District Manager Rollout Meeting Guide, Roll Out Something From Above$12
- District Manager Report Up One Pager, Tell the People Above What You See$10
- District Manager Head Office Questions, Map Who Your Units Depend On$10
Please note
These pages support your own judgment as a leader and do not replace your company's policies, your franchise agreement, employment law, or advice from your own manager, attorney or accountant. They are prompts, checklists and worksheets for planning and conversation, not legal, HR, clinical or financial advice, and they do not guarantee any result.
Every example in the files is general and fictional; no real person, unit or company appears anywhere in them, and no company's own program, terms or scorecards are reproduced. Nothing here is legal, financial, medical or mental health advice.
Buying for a team or several units? See licences for teams and organizations.